top of page

Shipping & Returns 

Shipping Policy

Rates & Methods:  All shipping rates are calculated via USPS rate calculators.

Order Accuracy:  All orders are verified for accuracy after they are placed. If Flower City Cards discovers an accuracy problem with your order, we will contact you for instructions before shipping. We will explain the discrepancy and offer remedying steps or offer to cancel the order for you.

Return & Exchange Policy

Refunds & Returns / Disclaimer:  We will not be held accountable for packages damaged or lost via the US Postal system (USPS).  Items which arrive damaged due to shipping may be returned within 7 days after item receipt. Upon receiving the damaged item, we will happily refund the total value of the items ordered as well as shipping costs.  If the items shipped to your address do not match your order, they may be returned at our expense for a full refund, or at the customers descretion, may be returned in exchange for the contents of your actual order.Returns will not be accepted for unwanted or opened items (no exceptions). If there are concealed factory damages found only by opening your item, please contact the manufacturer.

bottom of page